Privacy Policy

1. Introduction

Sanchoy Bhorona ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy describes the types of information we may collect from you or that you may provide when you visit our website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

• Identity and contact data: name, email address, phone number, and company details submitted through contact or lead forms.
• Technical data: IP address, browser type and version, device information, operating system, and other technology used to access the website.
• Usage data: information about how you use our website, including pages visited, time spent, and navigation paths.
• Marketing and communications data: your preferences in receiving marketing communications from us and your communication preferences.

3. How We Collect Information

We collect information through direct interactions (such as when you fill out a form or contact us), automated technologies (such as cookies and similar tracking tools), and, where applicable, from third parties or publicly available sources.

4. Use of Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to distinguish you from other users, remember your preferences, and improve the functionality of our site. You can set your browser to refuse cookies or to alert you when cookies are being sent; however, some parts of our website may not function properly without them.

5. How We Use Your Information

We may use information we collect about you for the following purposes:

• To provide, operate, and maintain our website and services.
• To respond to your inquiries, comments, or requests for information.
• To send administrative information, such as updates to our terms, conditions, and policies.
• To improve our website, products, and services based on usage patterns.
• To comply with legal obligations and enforce our terms of service.
• To send marketing communications, where you have consented to receive them.

6. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.

7. Disclosure of Your Information

We may share your personal information with:

• Service providers who perform functions on our behalf, such as website hosting, analytics, and communications tools.
• Professional advisers, including lawyers and auditors, where necessary.
• Regulatory authorities or law enforcement, where required by law or to protect our legal rights.
• A successor entity in the event of a merger, acquisition, or sale of business assets.

We do not sell your personal information to third parties.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods will vary depending on the type of information and the context in which it was collected.

9. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. Where such transfers occur, we aim to ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection requirements.

11. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing of your information.
• Withdraw consent where processing is based on consent.
• Request a copy of your information in a portable format.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to your request.

12. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please get in touch via the details listed on our Contact page.

This document is a general template and does not constitute legal advice. Sanchoy Bhorona recommends obtaining professional legal review to ensure this policy accurately reflects your data practices and complies with applicable laws in your operating jurisdictions.